FAQ

VERY MINIMUM shedding meaning the hair will be never have a noticeable or drastic decrease in its density or volume. It’s normal for ANY hair that been manufactured and stitched on a weft to experience shedding. After the second shampooing there should not be any shedding. Be sure to apply heat protecting before thermal use and order to avoid heat damage over processing or lack of moisture and conditioner which all eventually shed. However, proper maintenance is extremely important and advised.

Each bundle is weighed at 90-100 grams which is equivalent to 3.1-3.5 oz.

because the bundles vary in weight, two bundles of the same inch could be different in weft lengths.

Raw Indian Hair comes in a straight, body wave, deep wave or tight curly texture, the color will range between a natural 1b and 2 (sometimes lighter). It does not come in black. If you want it Black/Jet black it has to be dyed or a semi permanent has to be applied to darken the hair to black. Our product is 100% human hair and each individual piece comes from a separate donor, we can not guarantee hair color.. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color we will not consider that a defect and we will not grant an exchange.

We do not color bundles before shipping. The customer is responsible for finding a licensed stylist to color the hair for them once they receive it.

We suggest : Length 14-16″ Inches – You Need 2 bundles Or More….Lengths 18-24″ inches You Need 3 bundles Or More….. Lengths 26-30″ You Need 4 bundles or More….Lengths 30″-Up”-5 bundles or More. These suggestions are based upon installs with lace closures and frontals as well.

Raw Indian hair is 100% virgin Human Hair therefore it can be bleached, rinsed, dyed all different shades and hues of blondes, browns, reds, even fruity colored tones such as purple, blue and pink (it is STRONGLY SUGGESTED that a licensed professional color it for you.

The body wave texture only has a slight wave pattern so after heat has been applied to it the extensions will be trained to stay straight and the pattern WILL NOT come back. The deepwave and the tight curly texture DOES revert back curly/wavy after straightening/curling but the pattern will not be as tight. If you purchase these textures I suggest you wear them in its natural state First and then after you are tired of wearing it naturally Curly/wavy then apply heat for a different look.

With proper care and maintenance Raw Indian extensions can be reused and reinstalled from 6 months(minimum) to 1+Year. It is inevitable that some of the Hair will get cut when your beautician styles the hair so when it’s time to reinstall the hair I suggest you purchase one new bundle to add in; to take place of the shorter pieces you wont be able to reuse such as cut bangs or short layers.

You Can wash your Raw Indian hair as often as you like. I suggest you cleanse the hair once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.

I will grant a refund for items that are returned in the same condition as it is when you received it, with the raw indian seal in tact. For example, if you order hair from us and when you recieve it, you no longer need it.. You will be asked to send pictures of the hair to 810 962 6877 to be approved for a refund. If the pictures of the condition of the bundles are approved for a refund, I will gladly accept a return for items that can be restocked and resold. You have 15 days to return it for a full refund excluding shipping fees. For the curly hair, such as “tight curly”, “deep wave” and “body wave” I will Not grant a refund if the curls of the hair hair has been fingered combed, pulled apart, manipulated (frizzy).

I will not refund or exchange any hair that has been worn, installed, dyed, cut or made into a wig.

Yes you can blow dry your Raw Indian extensions but it isn’t the Best thing to do for the longevity of the hair. As we all know applying a lot of heat can not only damage your natural hair but your extensions as well. You want to limit the amount of heat you apply to your extensions. The preferred method for drying Raw Indian hair is to let it Air dry or sit under an over head dyer. In cases where you may not have enough time to let it hair dry. Blow dry until it is damp and then finish blow drying the hair completely on cool setting.

Please allow us 3-5 business (max) days to receive an order, but it can arrive as soon as 2 days depending on the state it is being delivered.

Expedited shipping is offered occasionally. If that option is available at checkout then feel free to select faster shipping. Please select expedited shipping at check out when you place your order. We do not send invoices to upgrade from standard to express shipping. If the expedited shipping option isn’t available at checkout it is unavailable.

You will normally receive a tracking number 2-3 business days (excluding weekends) after your purchase, unless you choose expedited shipping. When your label is printed; tracking is automatically sent to your email via paypal, then you will be sent the same tracking number via Shopify when the package has been taken to the post office. All Packages are shipped through usps. If your tracking number does not show any tracking updates within 72 hours after you’ve been sent tracking. Please contact us through text at 810 962 6877. please include your name and order number.

Once you have made a purchase online you have the option to pick up the hair if there is a location in your area.

Raw Indian hair can blend with every texture of hair from every ethnicity. If you don’t feel your hair will blend or it isn’t long enough to blend we sell closures made of the same great quality as our Raw Indian Bundles.

Silk bases are not as breathable, are not transparent, and come with a base that mimics the scalp. A Silk Base Closure is a closure piece that is worn usually with a weave to give a natural looking hair line. The Silk Base material creates a scalp for this closures and therefore can be parted and styled in any matter. There are no knots which therefore creates an illusion as if the hair was growing from your scalp. The Silk Base Closures is commonly attached onto a cornrow base. Silk Base Lace Front Closure is an essential for a truly undetectable weave

Lace Closures are breathable, transparent, and allow the color of your natural scalp to show which make it more comfortable to wear. Lace closure are easier to apply and it lays the flattest.

Text 810 962 6877 and subject the email URGENT MISSING PARTS